Tech Check: Getting Day 1 Ready | Sora Schools Help Center
Tech Check: Getting Day 1 Ready
Updated over 2 weeks ago
Let's make sure you've got access to the technology you'll need for each school day and a learning environment that supports your focus and growth!
✅ Day 1 Checklist
On your first day, sign into:
- Your Sora email
- Sora Home
- Zoom
Use a school-supported device.
If you need help at any time, contact tech support at techsupport@soraschools.com or through the Sora Home support widget.
During the school year, your faculty will help you get set up with additional tools like Gizmos and Canva as needed.
Here's a breakdown of our day 1 tech checklist:
🧑💻 Tech Setup
💻 Confirm your Student’s Device is Sora-Ready / 💻 Confirm your Device is Sora-Ready
Parent/Guardian Copy: At Sora, your student’s device is one of the most important tools they’ll use in learning experiences and at campus events.
To ensure your student’s device is compatible with Sora’s platforms, please review our official Technology Requirements and Recommendations for Sora Students in Knowledge Hub.
💡 Please note: We do not currently support tablets as a primary device due to software restrictions.
🏠 Sora Home Access
Visit app.soraschools.com and log in using your Sora Google account.
You should see the Sora Home dashboard once logged in.
You can also download the Sora Home app from the Apple App Store or Google Play Store.
📚 Knowledge Hub Access
Click your account icon in the top right corner of Sora Home and select "Knowledge Hub."
Alternatively, bookmark support.soraschools.com for direct access.
Use the Knowledge Hub to explore how-to guides and get answers to questions.
🎥 Zoom Setup
Zoom is Sora's online meeting tool. You'll use it for expedition meetings, house meetings, and more!
Check your Gmail for an invite to join Sora’s Zoom account.
Activate your Zoom account by choosing “Sign in with Google” using your Sora email.
Double-check you're logged in at zoom.us and in the Zoom app with your Sora account.
This Zoom account is used for expeditions, house meetings, and other sessions.
Check out our guide to learn more: Zoom (Student Guide)
📖 Overdrive Access
Overdrive is Sora's school library platform, used to assign books for expeditions.
Go to soraapp.com/library/soraga.
Click "Sign in using Sora Schools" and log in with your Sora Google account.
You’ll use OverDrive to access assigned expedition books each cycle.
Check out our guide to learn more: Overdrive (Student Guide)
🛠️ Getting Help
In Sora Home, click your account icon and select Support to open the support window.
You can:
- Chat with the Sora Helper AI bot for fast answers from the Knowledge Hub.
- Reach out to the tech support team for more help.
Knowledge Hub is also accessible directly from within Sora Home.
Check out our guide to learn more: Sora's Support Tools
Tech Tips & Troubleshooting
Tech Tips
Copy/Paste
Copy and pasting comes in handy when working on projects, sending emails to House Advisors and Tech Support, and sharing resources in Heartbeat!
- Use ctrl + c on Windows and command + c on a Mac to copy
- Use ctrl + v on Windows and command + v on a Mac to paste
Taking Screenshots
Screenshots capture a picture of your screen (or just part of your screen). Taking a screenshot comes in handy whenever you’re stuck and have a question - that way, whoever is helping you knows what you’re seeing!
We recommend knowing how to take a snapshot of part of your screen (command + shift + 4 on Mac, Windows + Shift S on Windows)
Adding Browser Bookmarks
- We recommend bookmarking Sora Home, Google Calendar, and Heartbeat!
- We recommend you add these to your browser toolbar too for quick access!
Passwords at Sora
- Most of the time, you’ll use your Sora Google account to sign in!
- Make sure to write your Sora Google password down and store it somewhere safe.
- You’ll get passwords for a few other tools, like Gizmos and Rosetta Stone, from your experts or in your email.
You can always reach out to Tech Support if you’re locked out of an account!
Your parent/guardian can help you reset your Sora Google password.
Troubleshooting Guides
We recommend bookmarking the following troubleshooting guides for reference to help you solve any tech issues that pop up!
Day 1 Sora Home Guides
Here are some guides to bookmark for your first few days at Sora!