# Tech Check: Getting Day 1 Ready Updated over 2 weeks ago Let's make sure you've got access to the technology you'll need for each school day and a learning environment that supports your focus and growth! ## ✅ Day 1 Checklist - On your first day, sign into: - Your Sora email - Sora Home - Zoom - Use a school-supported device. - If you need help at any time, contact tech support at [techsupport@soraschools.com](mailto:techsupport@soraschools.com) or through the Sora Home support widget. - During the school year, your faculty will help you get set up with additional tools like Gizmos and Canva as needed. Here's a breakdown of our day 1 tech checklist: ## 🧑‍💻 Tech Setup **💻 Confirm your Student’s Device is Sora-Ready / 💻 Confirm your Device is Sora-Ready** - **Parent/Guardian Copy: At Sora, your student’s device is one of the most important tools they’ll use in learning experiences and at campus events.** - To ensure your student’s device is compatible with Sora’s platforms, please review our official [Technology Requirements and Recommendations for Sora Students](https://support.soraschools.com/en/articles/9541196-student-and-family-handbook-2025-2026#h_6e98fd3d2b) in Knowledge Hub. **💡 Please note:** We do not currently support tablets as a primary device due to software restrictions. ## 🏠 Sora Home Access - Visit [app.soraschools.com](https://app.soraschools.com/) and log in using your Sora Google account. - You should see the Sora Home dashboard once logged in. - You can also download the Sora Home app from the Apple App Store or Google Play Store. ## 📚 Knowledge Hub Access - Click your account icon in the top right corner of Sora Home and select "Knowledge Hub." - Alternatively, bookmark [support.soraschools.com](https://support.soraschools.com/) for direct access. - Use the Knowledge Hub to explore how-to guides and get answers to questions. ## 🎥 Zoom Setup Zoom is Sora's online meeting tool. You'll use it for expedition meetings, house meetings, and more! - Check your Gmail for an invite to join Sora’s Zoom account. - Activate your Zoom account by choosing “Sign in with Google” using your Sora email. - Double-check you're logged in at [zoom.us](https://zoom.us/) and in the Zoom app with your Sora account. - This Zoom account is used for expeditions, house meetings, and other sessions. Check out our guide to learn more: [Zoom (Student Guide)](https://support.soraschools.com/en/articles/9503437-zoom-student-guide) ## 📖 Overdrive Access Overdrive is Sora's school library platform, used to assign books for expeditions. - Go to [soraapp.com/library/soraga](https://support.soraschools.com/en/articles/11407801-tech-check-getting-day-1-ready). - Click "Sign in using Sora Schools" and log in with your Sora Google account. - You’ll use OverDrive to access assigned expedition books each cycle. Check out our guide to learn more: [Overdrive (Student Guide)](https://support.soraschools.com/en/articles/9503438-overdrive-students) ## 🛠️ Getting Help - In Sora Home, click your account icon and select **Support** to open the support window. - You can: - Chat with the Sora Helper AI bot for fast answers from the Knowledge Hub. - Reach out to the tech support team for more help. - Knowledge Hub is also accessible directly from within Sora Home. Check out our guide to learn more: [Sora's Support Tools](https://support.soraschools.com/en/articles/9558981-sora-s-new-support-tools) # Tech Tips & Troubleshooting ## Tech Tips ### Copy/Paste Copy and pasting comes in handy when working on projects, sending emails to House Advisors and Tech Support, and sharing resources in Heartbeat! - Use **ctrl + c** on Windows and **command + c** on a Mac to copy - Use **ctrl + v** on Windows and **command + v** on a Mac to paste ### Taking Screenshots Screenshots capture a picture of your screen (or just part of your screen). Taking a screenshot comes in handy whenever you’re stuck and have a question - that way, whoever is helping you knows what you’re seeing! We recommend knowing how to take a snapshot of part of your screen (command + shift + 4 on Mac, Windows + Shift S on Windows) ### Adding Browser Bookmarks - We recommend bookmarking **Sora Home, Google Calendar,** and **Heartbeat!** - We recommend you add these to your **browser toolbar** too for quick access! ### Passwords at Sora - Most of the time, you’ll use your Sora Google account to sign in! - Make sure to write your **Sora Google password down** and store it somewhere safe. - You’ll get passwords for a few other tools, like **Gizmos** and **Rosetta Stone,** from your experts or in your email. You can always reach out to **Tech Support** if you’re locked out of an account! Your parent/guardian can help you **reset your Sora Google password.** ## Troubleshooting Guides We recommend bookmarking the following troubleshooting guides for reference to help you solve any tech issues that pop up! - [HELP! Common Tech Issues and How to Fix Them](https://support.soraschools.com/en/articles/9948456-help-common-tech-issues-and-how-to-fix-them) - [How to Reset Your Sora Google Password](https://support.soraschools.com/en/articles/9503427-how-to-reset-your-sora-google-password) ## Day 1 Sora Home Guides Here are some guides to bookmark for your first few days at Sora! - [How to Join Your Expedition and House Meetings](https://support.soraschools.com/en/articles/9916739-how-to-join-your-expedition-house-meetings-student-guides) - [How to Submit a Task](https://support.soraschools.com/en/articles/9806235-how-to-submit-a-task-student-guide)